Robertson College Online is seeking a Student Admissions Advisor to assist students through the admissions process and to provide career guidance.  To be successful, you will have 5 years of direct phone sales experience, be achievement-oriented, with a friendly, energetic and positive outlook, strong interpersonal skills, a pleasant telephone voice, a consultative sales approach, exceptional relationship-building abilities, the highest ethical standards, a collaborative team-player and a sincere desire to help others achieve their life goals.

General Job Description

• Under direct supervision, recruit qualified candidates for the college's academic programs in a compliant, appropriate and professional manner
• Provide basic information, routine guidance and assistance to potential students on matters related to enrollment and the admissions process 
• Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies
• Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college's catalog
• Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow through on our commitment to students and the organization
• Use Company approved Admissions materials during telephone calls, interviews and enrollment process
• Observe and adhere to all Company policies and best practices
• Exercise judgment within defined procedures and practices to determine appropriate course of action
• All activities will be monitored to ensure consistency with company standards

Qualifications

• 5 years of direct phone sales experience. Admissions recruitment and post-secondary business experience an asset
• Competent in the use of MS Office as well as software packages and systems for data input and reporting
• Driven to achieve set targets and be motivated by target metrics and client satisfaction

To Apply

Please submit your resume and cover letter to kmcconnell@robertsoncollege.com