Student Admissions Advisor - Online

Robertson College Online is seeking a Student Admissions Advisor to assist students through the admissions process and to provide career guidance.  To be successful, you will have 5 years of direct phone sales experience, be achievement-oriented, with a friendly, energetic and positive outlook, strong interpersonal skills, a pleasant telephone voice, a consultative sales approach, exceptional relationship-building abilities, the highest ethical standards, a collaborative team-player and a sincere desire to help others achieve their life goals.

General Job Description

• Under direct supervision, recruit qualified candidates for the college's academic programs in a compliant, appropriate and professional manner
• Provide basic information, routine guidance and assistance to potential students on matters related to enrollment and the admissions process 
• Evaluate and resolve student inquiries, issues, and problems, and ensure appropriate action is taken to the satisfaction of the student, Company, and/or regulatory agencies
• Uphold enrollment standards by complying with related governmental regulations and standards of accreditation, and by enrolling only students who meet eligibility requirements as published in the college's catalog
• Demonstrate positive attitude and motivation, concern for students, teamwork, excellent time management skills and the work ethic to follow through on our commitment to students and the organization
• Use Company approved Admissions materials during telephone calls, interviews and enrollment process
• Observe and adhere to all Company policies and best practices
• Exercise judgment within defined procedures and practices to determine appropriate course of action
• All activities will be monitored to ensure consistency with company standards

Qualifications

• 5 years of direct phone sales experience. Admissions recruitment and post-secondary business experience an asset
• Competent in the use of MS Office as well as software packages and systems for data input and reporting
• Driven to achieve set targets and be motivated by target metrics and client satisfaction

To Apply

Please submit your resume and cover letter to via email to Tiffany Salzburger, Director, MB Campus Operations.