As a member of the Robertson College, Online Campus, Student Services team you provide guidance and direction to students based on policy and procedures. You are responsible for providing students with day-to-day communication and direction to ensure students are successful while maintaining compliance requirements. You will assist in managing the new student orientation process, course material distribution, and ongoing communication with active students in the Robertson Online Campus. You will be responsible for managing the progress and communication of students assigned to you. This role reports to the Manager Student Services and answers student questions and assists in compliance and reporting projects.
You will assist in project implementation for the Student Services area as assigned, including development and implementation of controls to ensure the compliance of academic activities. You will work closely with academic and administrative units on campus to ensure appropriate student services are maintained.
Position requires: a) providing leadership in handling complex student procedures; b) developing and creating student reports; c) act as subject matter expert on all student compliance related issues; d) troubleshooting system problems for students and faculty e) managing and updating the student info in SASY.
Please submit your resume and cover letter to email@example.com by July 15, 2017.Contact:firstname.lastname@example.org