Administrative Professional / Bookkeeper

Course Outline

(16 week program)

Keyboarding Skills

Microsoft Word (Levels 1 & 2)
This course introduces the student to Microsoft Word where they will learn the basics of this word possessing software. Level two demonstrates advanced features of Word to produce professional documents, collaboration between documents, and merging data.

Microsoft Excel (Levels 1 & 2)
This course introduces the student to Microsoft Excel where they will learn the basics of this spreadsheet software. Level two introduces the student to advanced features of Excel such as formatting, analyzing, calculating and protecting worksheets.

Office Procedures
This course introduces the student to a career as an office professional. Human relations; time, work and resource management; organization structure and office layout; office technology; front-line reception; aspects of business communication specific to the office professional; office commerce and record keeping; and professional development are areas that will be covered in this course.

Microsoft PowerPoint
This module introduces the student to Microsoft PowerPoint where they will learn the basics of this slide presentation software.

Microsoft Access
This module introduces the student to Microsoft Access where they will learn the basics of this database software.

Introduction to Personal Computers
This module introduces the student to the basics of computers based on the operating system of Windows XP

Customer Service
This module provides a foundation for customer service and also focuses on building life-long customer relationships though the development of positive customer- care approaches. Students will develop skills needed to provide excellent customer service.

Business Communication       
Students will study the process of communication in the business context allowing them to make better choices in their communication.

Bookkeeping
This course introduces the student to manual bookkeeping. The student will learn about using journals, preparing financial statements, and manual bookkeeping processes.  This course will provide an understanding of bookkeeping that can be applied when using bookkeeping software.

Career Search Techniques