Robertson College / Programs / Administrative Office Assistant
Robertson College / Programs / Administrative Office Assistant
School of Business

Administrative Office Assistant Diploma

Knowledge and skills for a successful career

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Program Overview

Robertson College Administrative Office Assistant program is designed to give students a basic understanding of office procedures as well as the skills and confidence to obtain an entry-level administrative assistant position in a variety of office environments.

  • Gain basic knowledge of standard office procedures including front line reception responsibilities, office technology, and management of time, work and resources
  • Develop strong oral and written business communication skills including how to manage successful customer interactions
  • Be introduced to the basic principles of sales, marketing and customer service
  • Learn proper typing techniques and improve your keyboarding accuracy
  • Learn to perform functions common to all Microsoft Windows applications including Word, Excel, and PowerPoint

Formats Available

This online program is also taught on-campus. Select a campus below for more information.

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Program Details

Quick Facts

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Duration:

14 Weeks

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Practicum:

2 Weeks
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Admission Requirements

Our admissions agents can work with you to ensure you meet the program’s criteria. This program is not currently open to International Students. Need advice? A Student Admissions Advisor is here to support you.

Contact Admissions

Career Opportunities

Graduates will find employment in businesses of all sizes, across a variety of sectors.

  • Administrative Assistant
  • Administrative Professional
  • Executive Assistant
  • Office Assistant
  • Receptionist
  • Secretary

Related Reading

2017 Trends in the Administrative Field

You could be earning in less than a year
$31,200-$45,386

Lifetime Career Services

As a Robertson grad, our team will provide you with lifetime Career Development Support related to your program that will amplify your employment search strategies. We’ll help you create an employment search checklist, review your resume and cover letter, prepare for the interview and provide tips on building your professional network. 

Students, grads and alumni will also be invited to participate in exclusive Community Connection events such as virtual mixers with guest industry professionals as well as career development and employment strategy workshops. 

Learn more about Lifetime Career Services.

Next Start Dates

We accept new students into this program regularly at specified start dates. All Robertson Online courses are hosted on Brightspace, our online-learning hub. When you enroll, you’ll access your course materials, hand in assignments and connect with your instructors and peers through the online tool.

Online — Remote
April 5, 2021
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New start dates are being released all the time. Contact us for more dates.

Live near a Robertson campus? This course is also delivered on-campus.
Click here to learn more.

Topics of Study

Administrative Office Procedures - 20 hours

Introduces students to common office procedures, such as human relations; organization structure and office layout; office technology; front-line reception; aspects of business communication specific to the office professional; and record keeping.

MS Office Applications - 80 hours

Prepares students to perform functions common to all Microsoft Windows applications. Elements include the ability to create and manipulate Word, Excel, or PowerPoint applications, modify the display of toolbars and other on-screen elements, use online help, and perform file management, editing, formatting and printing functions common to most Windows applications.

Keyboarding - 20 hours

Improves touch typing skills on a keyboard with a focus on improving speed and accuracy. This course increases job efficiency and understanding of work station ergonomics.

Business Communications - 60 hours

Focuses on teaching the essential skills for basic business writing and professional interaction. This course also emphasizes the role technology plays in the workplace to enhance communication.

Customer Service - 20 hours

Provides a foundation for customer service, and focuses on building lifelong customer relationships through the development of positive customer care approaches.

Online Learning

Study Anywhere
You choose where you learn. Robertson Online offers flexible courses that give you the freedom to study where, when and how it works best for you. You’ll stay up-to-date with weekly assignments and quizzes on Brightspace, so you won’t fall behind.

Instructor Support
Learn from industry professionals who bring real-life experience and insight into the classroom. You’ll have virtual support from your instructors through Brightspace, where you can book video appointments and use the instant messenger to ask questions.

The Power of Brightspace
All Robertson Online courses are hosted on Brightspace, our online-learning hub. You can study anytime, anywhere and access your course materials, submit assignments and connect with your instructors and peers, all through the online tool.

How It Works

Getting Started

Our flexible start dates give you plenty of opportunities to plan for school and live your life around it.

Taking the Course

All Robertson Online courses are hosted on Brightspace, an online platform designed to give you everything you need to succeed in remote learning.

Entering the Workforce

Our programs set you up to adapt to industry changes and thrive in our modern digital workforce.

Visit the How It Works page to learn more about our online student experience. To learn more about how Brightspace gives you everything you need to succeed in your online courses, click here.

Financial Assistance and Flexible Funding

Robertson offers a variety of financial aid opportunities to ease students’ stress and allow them to focus on their studies. If you need extra support, we have flexible funding to accommodate all our students, no matter their financial situation. Our dedicated Financial Aid Officers will help you every step of the way.

Questions about tuition and funding?

Contact Admissions

Practicum

The practicum is an essential part of a student’s program. It is not merely a graduation requirement; it is an extension of the in-class learning. The practicum asks you to apply the skills, theories, and concepts that you learned in your classes in an entry-level work experience situation.

Practicum must begin and end within the dates outlined in your program schedule and enrolment contract. Practicum is a full-time, unpaid commitment and is presently available in 2 formats:

  • A self-procured practicum
  • A practical project

Let's Get Started

Fill out the form below and one of our Student Admissions Advisors will get in touch with you to guide you through enrolling for this program and answer any questions you have.

Speak with admissions
1 (855) 333-9319
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