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Administrative Office Assistants or Administrative Assistants provide support to business executives, office departments or small or medium-sized businesses. Graduates of this program are well prepared to work in a variety of industries, in large corporations, small and medium-sized businesses, non-profit groups or government departments.
The Robertson College Winnipeg Administrative Office Assistant program will provide you with an understanding of office procedures as well as the skills required to meet the needs of a variety of office environments.
- Gain basic knowledge of office procedures including organizing meetings/conferences, leadership, teamwork and more
- Develop professional business skills necessary to communicate in a dynamic workplace
- Learn proper typing techniques and improve your keyboarding accuracy
- Learn to perform functions common to all Microsoft Windows applications including Word, Excel, and PowerPoint
Upon completion, you will have gained an understanding of office procedures and developed transferable skills that can be applied to a number of office settings. You will also be knowledgeable in administrative procedures, business communication, customer service, and computer fundamentals.
Graduates will find employment in businesses of all sizes, in the private and public sectors, and across a variety of industries.
- Administrative Assistant
- Administrative Professional
- Executive Assistant
- Office Assistant
- Office Clerk
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Topics of Study
Administrative Office Procedures - 20 hours
Introduces students to common office procedures, such as human relations; organization structure and office layout; office technology; front-line reception; aspects of business communication specific to the office professional; and record keeping.
Customer Service - 20 hours
Provides a foundation for customer service, and focuses on building lifelong customer relationships through the development of positive customer care approaches.
Business Communications - 60 hours
Focuses on teaching the essential skills for basic business writing and professional interaction. This course also emphasizes the role technology plays in the workplace to enhance communication.
MS Office Applications - 80 hours
Prepares students to perform functions common to all Microsoft Windows applications. Elements include the ability to create and manipulate Word, Excel, or PowerPoint applications, modify the display of toolbars and other on-screen elements, use online help, and perform file management, editing, formatting and printing functions common to most Windows applications.
Keyboarding - 20 hours
Improves touch typing skills on a keyboard with a focus on improving speed and accuracy. This course increases job efficiency and understanding of work station ergonomics.
Career Preparation - 40 hours
Introduces students to strategies for a successful job search, interview and career management. This course will help students understand who they are, the skills they offer, what to expect from professional employment and what employers expect of them.
Administrative Office Assistant Program Work Experience Practicum
Valuable workplace experience is gained during the compulsory 2-week full-time practicum where you will work alongside industry professionals.
Brooke Barker has over 20 years of experience in the private career college industry in Winnipeg, both as an administrator and as an instructor. Prior to joining Robertson College, Brooke was an instructor of conversational English in Thailand for 10 years. He is also the author of a basic bookkeeping textbook that has been used in private and public educational institutions for 25 years.
Gerry Markovich has over 12 years of experience working in the IT industry. Gerry enjoys helping others understand how to use computers. Throughout his career, he has worked in IT Helpdesk support and as a Network Manager. He also worked at Life Long Learning, a Winnipeg organization dedicated to providing educational opportunities to seniors. There, he not only taught seniors how to use computer but he also helped design and build a computer lab at the Senior Centre.
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