Graduates gain knowledge of general organization protocols, standards, recruitment strategy and processes as well as strong interpersonal and communication skills needed to succeed as a human resources coordinator.
Topics of Study
Administrative Office Procedures - 20 Hours
Introduces students to common office procedures. Covers topics such as human relations; organization structure and office layout; office technology; front-line reception; aspects of business communication specific to the office professional and record keeping.
MS Office Applications - 80 Hours
Prepares students to perform functions common to all Microsoft Windows applications. Elements include the ability to create and manipulate Word, Excel, or PowerPoint applications, modify the display of toolbars and other on-screen elements, use online help, and perform file management, editing, formatting and printing functions common to most Windows applications.
Keyboarding - 20 Hours
Improves touch typing skills on a keyboard with a focus on improving speed and accuracy. This course increases job efficiency and understanding of work station ergonomics.
Business Communications - 60 Hours
Develops professional business skills necessary to communicate in a dynamic workplace. This course also emphasizes the role technology plays in communication and the best practices for using technology in the workplace.
Customer Service - 20 Hours
Provides a foundation for customer service, and focuses on building lifelong customer relationships through the development of positive customer care approaches.
Career Preparation - 40 Hours
Introduces students to strategies for a successful job search, interview and career management. In the current competitive job search environment, it is essential for students to understand who they are, the skills they offer, what to expect from professional employment and what employers expect of them.
Practical Applications in Human Resources - 20 Hours
Explores and analyzes a range of current industry case studies. Students are given an opportunity to research and provide comprehensive analysis and solutions that demonstrates their understanding of best practice in the field of human resources.
Introduction to Business - 40 hours
Introduces students to a broad overview of the world of business. Students consider how various external factors such as government and social trends affect business. Students consider the role of economics, information technology, management, organization styles, global trends, finance, human resources and production play in Canadian business.
Organizational Behavior - 80 hours
Investigates the behavior of people within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness. Behaviours studied include individuals, individuals within a group and inter-group behavior.
Change Management - 40 hours
Provides students social management skills to guide employees through a transition period and effectively manage change within an organization.
Recruitment & Selection - 40 hours
Explores the goals, strategies and tools for a successful recruitment and selection process.
Employment Legislation - 20 Hours
Examines the federal and provincial laws that regulate the workplace and best practices to ensure that employment standards and guidelines are established.
Compensation & Benefits - 40 hours
Provides an understanding of the management of compensation and benefits as part of an organizational strategy to attract and retain employees.
Occupational Health & Safety - 40 hours
Introduces students to strategies adopted by both employees and organizations to ensure a safe and hazard-free workplace.
Labour Relations - 40 hours
Reviews labour relations processes, laws and their implications for the workplace.
Employee Learning & Development - 40 hours
Introduces students to the process of employee orientation and onboarding. Students also learn about the promotion and implementation of employee career development and progression strategies that contribute to the success of an organization.
Business Administration - Human Resource Coordinator Practicum
Students have the option of either a 4-week full practicum placement or a 4-week 160-hour capstone course.
A practicum is where the student works full-time in the industry alongside industry professionals for four weeks. A capstone is an authentic, work-based project that integrates and synthesizes the program learning outcomes to demonstrate mastery of the skills and concepts required for employment in the industry.
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