Robertson / Programs / Business Administration — Executive Assistant

Business Administration — Executive Assistant Online Diploma Program

With an emphasis on strong interpersonal and communication skills, graduates are ready for a role as an executive assistant.

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Prepares students for advanced administrative roles in an office environment, including comprehensive administrative duties and planning and assisting with events on both the organization and individual level.

Topics of Study

Administrative Office Procedures - 20 Hours

Introduces students to common office procedures. Topics such as human relations; organization structure and office layout; office technology; front-line reception; aspects of business communication specific to the office professional; and record keeping are covered.

MS Office Applications - 80 Hours

Prepares students to perform functions common to all Microsoft Windows applications. Elements include the ability to create and manipulate Word, Excel, or PowerPoint applications, modify the display of toolbars and other on-screen elements, use online help, and perform file management, editing, formatting and printing functions common to most Windows applications.

Keyboarding - 20 Hours

Improves touch typing skills on a keyboard with a focus on improving speed and accuracy. This course increases job efficiency and understanding of work station ergonomics.

Business Communications - 60 Hours

Provides students with the knowledge and tools to communicate effectively and professionally in the workplace. Students are introduced to essential skills in writing, speaking, formal presentations and the use of technology to enhance workplace communication.

Customer Service - 20 Hours

Develops a foundation in customer service by focusing on building lifelong customer relationships through the development of positive customer care approaches.

Career Preparation - 40 Hours

Introduces students to strategies for a successful job search, interview and career management. Students understand who they are, the skills they offer, what to expect from professional employment and what employers expect of them.

Introduction to Human Resources - 20 Hours

Provides a general overview of the human resource functions that assist an organization deliver value through proper management of the employee lifecycle.

Intro to Business - 40 Hours

Introduces students to a broad overview of the world of business. Students consider how various external factors such as government and social trends affect business and the role of economics, information technology, management, global trends, finance. human resources and production play in Canadian business.

Organizational Behavior - 80 Hours

Investigates the behavior of people within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness. Behaviours studied includeindividuals, individuals within a group and inter-group behavior.

Event Management - 60 Hours

Assists students in developing skills and gaining knowledge in administration, event planning and management, marketing, risk management planning, human resource management and professionalism.

Business Writing - 80 Hours

Introduces students to the fundamentals of business writing and provides students with the knowledge and techniques to hone their writing skills for the business environment. The structure and form of business documents are covered in addition to language and writing style.

Executive Management - 80 Hours

Introduces students to the knowledge, skills and tools needed to excel as an executive assistant in a professional business environment.

Employment Legislation - 20 Hours

Examines federal and provincial laws that regulate the workplace and best practices to ensure employment standards and guidelines are established.

Recruitment and Selection - 40 Hours

Explores the goals, strategies and tools for a successful recruitment and selection process.

Business Administrative — Executive Assistant Practicum

Completion includes a compulsory four-week full-time practicum where students work alongside industry professionals.

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