Robertson College / Programs / Community Support Worker

Community Support Worker Diploma Program Winnipeg

This diploma program will help you to acquire the knowledge and develop the skills necessary to provide physical, psychological, and social support to individuals across their lifespan.

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New students enrolling in a campus program will begin course work in our Brightspace Virtual Classrooms. Learn more.

Upon graduation, you will be able to provide safe and competent support for those in need. You will be able to pursue meaningful work in a public or private setting. This career choice will allow you to make a difference in the lives of others.

Program Overview

  • Learn about adolescent growth and the issues that are relevant at each stage of development including puberty, sexual development and awareness, and physical, cognitive and social development
  • Explore the social, cultural and environmental issues that affect the development of a child
  • Understand the nature of addiction and become familiar with the major substances of abuse and their impact on the body
  • Understand the mental and social aspects of aging, including their effect on information processing, relationships, personality and more
  • Understand the impact of chronic illness and developmental disabilities on aging and social work for persons with disabilities
  • Learn counseling and support techniques for working with children, youth, and adults
  • Acquire the knowledge and skills to implement Applied Behavioural Analysis (ABA) care plans for adults and children
  • Develop the essential knowledge, skills, and attributes needed to provide excellent palliative care to those who are dying as well as providing support for their families
  • Explore the causes, occurrences, and theories of the more common forms of mental illness
  • Develop the knowledge and skills to perform psychosocial rehabilitation and care planning for individuals and families dealing with mental illness


  • Child/Youth Care Worker
  • Teen Pregnancy Worker
  • Parenting Support Worker
  • One to One Worker
  • Women’s Shelter Worker
  • Family Place Worker
  • Newcomers Service Worker
  • Adult Care Worker
  • Support Worker
  • Community Access Worker
  • Youth Support Worker
  • Case Manager

Topics of Study

Supported Educational Assistant - 40 hours

Explores the dimensions and instructional strategies of quality inclusion support.

Essential Life Skills - 20 hours

Provides students the skills to assist clients to be as independent as possible by supporting them with the instrumental activities of daily living.

Introduction to Human Services - 40 hours

Introduces students to social programs and services, and effective social work practices within well-defined populations.

Communication Skills for Counselling - 40 hours

Develops students’ knowledge, skills and attitudes for effective communication for counselling from both a personal and interpersonal perspective.

Counselling Theories - 40 hours

Provides a general overview of the counselling theories/therapies upon which psychology is based, as well as how they are utilized in various counselling situations. These counselling theories will are explored from historical, modern and multicultural perspectives.

Understanding Addictions - 60 hours

Familiarizes students with substance abuse and counselling. The course will focuses on treatment setting and planning, as well as the continuum of care provided.

Psychosocial Rehabilitation and Care Planning - 40 hours

Reviews development through the lifespan from prenatal to elderhood. Students examine physical, intellectual, social, and emotional growth in each stage, emphasizing that development results from the interdependence of these areas at every stage.

Applied Behavioural Analysis - 20 hours

Provides students with the skills and knowledge to understand and apply behavioural analysis interventions to globally challenged individuals to have inclusion into mainstream classroom or society.

Mental Health - 60 hours

Explores the different kinds of mental health issues and how to support individuals living with mental health issues.

Intellectual and Developmental Disabilities - 20 hours

Examines the characteristics of several developmental, intellectual and learning disabilities.

Group Counselling Foundations - 20 hours

Introduces students to some of the strategies and skills used to lead or participate in groups effectively in counselling situations.

Gerontology and End of Life Care - 40 hours

Introduces students to developmental theories in aging to help them understand the psychosocial applications to growing old in our society. Students are also introduced to the strategies necessary to provide emotional and physical support to the dying person and their family.

Self Care - 40 hours

Explores self-care strategies used to reduce stress and promote personal and professional wellness.

Family Systems Theory - 40 hours

Familiarizes students with the systems theory of counselling (family therapy). The course will focuses on theory of family counselling, as opposed to individual counselling, and some of the major models involved.

Child and Adolescent Growth and Development - 80 hours

Presents a comprehensive overview of the developmental changes of children and adolescents. This course also provides an in-depth study of social, cultural and environmental issues that affect the development of the children and adolescents.

MS Office Applications - 80 hours

Prepares students to perform functions common to all Microsoft Windows applications. Elements include the ability to create and manipulate Word, Excel, or PowerPoint applications, modify the display of toolbars and other on-screen elements, use online help, and perform file management, editing, formatting and printing functions common to most Windows applications.

Career Preparation - 40 hours

Introduces students to strategies for successful job searching, interviewing and career management.

Interpersonal Communication, Recording and Reporting - 40 hours

Improves students interpersonal communication skills by teaching how to manage challenging relationships, and objectively record observations and interactions with clients.

Youth at Risk - 40 hours

Provides the skills and knowledge needed to assist children and youth dealing with special concerns. The focus is on acquiring a basic understanding of at-risk issues and potential treatment strategies, including intervention with children with specific social challenges.

Ethical Practice and Legislation - 20 hours

Emphasizes the personal application of a problem-solving approach to ethical dilemmas and encourages active learning as the student increases their understanding about ethics in their work setting.

Indigenous Studies - 20 hours

Insight into Indigenous beliefs, traditional ways of life and the history of colonization in Canada.

Understanding Cultural and Social Differences - 40 hours

Introduces students to the world views of diverse groups of people in Canada and the multicultural counselling competencies, including alternative holistic approaches, needed for working with these diverse groups.

Community Support Worker Work Experience Practicum

This program includes a 4-week practicum where you will be given the opportunity to integrate the theory from the classroom into practice in community settings including residential, educational and vocational.

Jodi Chappel

Lloyd Richard

Jodi Chappel worked in the non-profit sector for 20 years, as a supervisor and program coordinator supporting children, youth and adults with intellectual disabilities. She also worked and volunteered with the Military Family Resource Center at CFB Winnipeg for 9 years. She has a Bachelor of Arts at University of Manitoba, as well as Honours in Disability and Community Support, Applied Counselling, and Supervision in Human Service, at Red River College.

Jodi Chappel

Lloyd Richard is an experienced Mental Health and Addictions Counsellor with an educational background in criminology, counselling and case management. For the past five years, Lloyd has been a college-level educator and mentor, sharing his many years of experience with his students. He is also a Health Care Aide Challenge coordinator and a Community Support Worker instructor and coordinator. Lloyd is currently working towards becoming a Registered Professional Counsellor with the Canadian Professional Counsellors Association (CPCA).

Lloyd Richard

Let's Get Started

Fill out the form below and one of our Student Admissions Advisors will get in touch with you to guide you through enrolling for this program and answer any questions you have.