Robertson College / Programs / Health Care Aide

Health Care Aide Certificate Program Winnipeg

Provide care to those who need it most as a Health Care Aide.

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Health Care Aides provide important assistance to a wide variety of patients including the elderly, injured or disabled persons who require support and care.  Health Care Aides work in hospitals, supportive care facilities, and assisted living housing facilities.

Program Overview

The Robertson College Winnipeg Health Care Aide program will help you develop the skills and core competencies of a Health Care Aide. You will learn to:

  • Recognize abuse and care for the mental, emotional and physical well-being of your clients
  • Assist with the personal care and hygiene of your clients
  • Prepare meals and manage household activities
  • Help clients dealing with mental health or cognitive impairment
  • Recognize and assist with developmental disabilities, confusion, delirium, dementia and mental health illnesses
  • Promote client well-being in a palliative care setting
  • Transfer clients by using proper transfer and mobility techniques
  • Care for and prevent various types of wounds, infections, and complications
  • Effectively communicate with your clients and their family members
  • Navigate around the health care system and become familiar with different workplace settings

In addition, the program will also help you understand the goals and main responsibilities of the support worker. You will learn about the principles of health care ethics and legislation including your client’s rights as well as your rights as a care provider.

long term & continuing care association of manitoba

The Robertson College Winnipeg Health Care Aide program is a member of the Long Term & Continuing Care Association of Manitoba. For more information, please visit their website at


With the number of Manitobans aged 65 and older projected to double by the year 2038, there is an increased demand now for Health Care Aides and Home Care services.

Upon successful completion, graduates of this program will qualify for in-demand positions such as Health Care Aide, Home Care Attendant or Personal Support Worker. Graduates will be eligible for employment in hospitals, long-term care facilities, personal care homes, home care and community settings.

Related reading:

The Future of Home Care in Manitoba [Report from the Government of Manitoba Health, Seniors, and Active Living released February 2017]

Duties of a Home Care Provider

Topics of Study

Abuse/Caring for the Individual - 25 hours

Introduces students to the concepts of family violence and abuse. Students learn to recognize possible signs of abuse and the actions to take (including legal requirements) if abuse is suspected.

Assisting with Personal Care - 55 hours

Explores what’s involved in daily personal practices such as bathing, toileting, grooming and dressing. Students learn about urinary & fecal elimination, monitoring/observations, complications, as well as assistive devices. Further topics include measuring height, weight and vital signs as well as the preparation and care required for a patient awaiting surgery.

Basic Medical Terminology/Anatomy & Physiology/Medical Conditions - 25 hours

Explores basic medical terms by combining medical prefixes, roots and suffixes. Students also study body structure and the functions of the 11 major organ systems. As students move on to medical conditions, they learn about common diseases and disorders of the 11 organ systems.

Community Home Management/Meal Preparation - 50 hours

Develop the skills needed to assist the patient/client with their nutritional needs, dietary requirements/special diets as well as learn proper feeding techniques, household management and household activities. Students have the opportunity to prepare different dietary meals. Enteral Nutrition (tube feeding) and Intravenous Therapy is discussed along with guidelines
for assisting patient/client with medications.

Computer Fundamentals - 25 hours

Provides a basic understanding of common computer applications, helps develop keyboarding skills as well as introduces students to the Windows operating system, including Microsoft Word, Excel, PowerPoint and Outlook. Students also learn to use the Internet and how to manage files and folders.

First Aid/CPR/NVCI - 20 hours

Positions a person to perform chest compressions and the exact process for properly administering the technique, as well as mouth-to-mouth rescue breathing and how to use an AED. The emphasis in Non-Violent Crisis Intervention (NVCI) training is on early intervention and non-physical methods for preventing or managing disruptive behavior. Personal Safety Techniques for staff are also demonstrated and practiced.

Ethics & Legalities of the Support Worker - 25 hours

Explores the goal and main responsibilities of the support worker. Students are introduced to the Canadian health care system and how to manage the stress, time and other challenges faced by healthcare professionals. Students identify the principles of health care ethics and legislation including understanding the patient’s/client’s rights.

Interpersonal Communication Skills - 25 hours

Explores the importance of communication and interpersonal skills in establishing and maintaining effective relationships with the patients/clients. Familiarizes students with different workplace settings, the individuals that you work with, the care plan process and confidentiality in the workplace.

Mental Health/Cognitive Impairment - 25 hours

Introduces students to common psychiatric and mental health disorders, substance abuse and the various ways that Health Care Aides can support patients or clients living with these disorders. Students learn the differences between confusion, delirium and dementia (e.g. Alzheimer’s Disease) and the mental changes that are associated with them. Other related topics include speech, language, hearing, vision disorders, developmental disabilities and the impact these conditions have on the patient and their families.

Palliative Care/Promoting Client Well-Being - 25 hours

Introduces students to the concepts and techniques for promoting overall health and wellness. Topics include pain management, sleep disorders and their impact on the overall health of the patient. Students learn about the various types of wounds as well as possible complications, preventative measures and treatment options. Heat and cold therapy and the guidelines for their use and application will also be discussed. In Palliative Care, students explore ideas and theories that help better assist patients who are dying while providing support to their families.

Safety/Mobility/Infection - 50 hours

Explores best practices for patient/client safety and measures needed to protect the people in an aide’s care. Students learn proper transfer and mobility techniques used in today’s healthcare system. Time is spent in the lab practicing transfers and mobilization with use of specialized equipment. Students learn common aseptic practices, chain of infection, personal protective equipment and how the procedures can be applied in clinical practice.

Employment and Career Management - 25 hours

Prepares students to conduct a thorough employment search strategy that incorporates personal marketing, assessment of skill inventories and an understanding of the job market in the relevant industry/sector. Throughout this course, students create or improve their resume, practice interview techniques, learn networking skills and how to successfully search for career-related employment

Employment and Career Management Workshop

Provides guidance in preparing for a job interview, including preparation of a resume and cover letter, as well as job-hunting and interview techniques and assessing strengths and weaknesses.

Health Care Aide Practicum

A six week work practicum is included in this program. This practicum will give you a chance to put your newly acquired skills to work in a “real-world” environment while gaining valuable experience.

Health Care Aide Work Experience Practicum

At the end of your program, you will gain clinical work experience during your 6-week practicum before transitioning into your career.

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Jennifer Diaz has over 20 years of healthcare experience and has worked as a nurse in various hospital and clinical settings since 1994. Jen started her career in the Philippines where obtained a Bachelor of Science in Nursing, followed by a Masters of Arts in Nursing. Jen has worked as a Staff Nurse, Industrial Nurse, and Clinic Nurse before taking up teaching as a nursing instructor of both theory and clinical courses. Jen enjoys her role as an educator and the opportunity to prepare the next generation of Health Care Aides for their careers. With over 10 years of instructional experience, Jen is able to adapt her teaching styles to accommodate different learning styles and levels of understanding. Jen has been teaching at Robertson College since 2010. She is both an instructor andcoordinator for our Health Care Aide Challenge program

Jennifer Diaz

Soobha Radoyal is an instructor for the Health Care Aide program at Robertson College and was a nurse instructor in the past. She has a Diploma in General Nursing, Diploma in Nursing Education & Administration, Diploma in Hospital Management, Diploma in Health Services Mmanagement, Bachelor in Nursing Science (BN) and a Major in Nursing Education & Health Services Management.

Soobha Ramdoyal

Camille is a certified Health Care Aide with many years of experience in the health care field in both the Philippines and Canada.  Prior to becoming a Health Care Aide with a loal seniors residence, Camille was a nursing instructor at a college in the Philippines.  Camille holds a Bachelor of Science in Nursing from Trinity University of Asia in the Phillipines and completed 2 years of pre-medicine education in Human Biology at De La Salle University of Philippines.  Camille has been an instructor with Robertson College since November of 2014 and enjoys sharing her years of experience with her students.

Camille Guerrero

Brian Westbrook is currently the Health Computer Theory instructor at Robertson College. Brian is an experienced instructor with many years of experience teaching adult learners. Not only is Brian certified in Microsoft Office, he also teaches ESL (English as a Second Language) as well as Health and Safety courses. In his own words, “Teaching computers and English is my all”. Brian has been with Robertson College since 2013

Brian Westbrook

John Graham teaches first aid and CPR for several Health Care programs at Robertson College. He has been teaching since 1999 and has been with Robertson College for over 6 years. He has a Bachelor of Arts at the University of Winnipeg. He is also a first aid/CPR Instructor for the Canadian Red Cross Society.

John Graham

Shelly Probizanski-Martin has over 8 years of experience as a Registered Nurse between Ontario and Manitoba. She has provided education to nurses in the field of Emergency Nursing. She also has a Bachelor of Science in Nursing at the Ryerson Polytechnic University in Toronto. She invites an open and inquisitive teaching environment to help students to develop their own path

Shelley Probizanski-Martin

Bernadette Bishop is a certified Health Care Aide with over 21 years of experience. Bernadette has worked with community health facilities, Concordia Hospital as well as the Winnipeg Regional Health Authority (WRHA). In 2008, Bernadette obtained her degree in Nursing from the University of Manitoba and worked as a nurse at Concordia Hospital before joining Robertson College as an instructor in 2010. She currently teaches the Health Care Aide portion of our Nursing Assistant 

Bernadette V. Bishop

Gilbert Ordinario teaches in our health care programs including the Health Care Aide program, Health Care Aide Challenge program, and the Health Care Aide portion of our Nursing Assistant program. Gilbert started his career in health care over 20 years ago, graduating with a Bachelor of Science in Nursing at the Centro Escolar University in the Philippines. From there, he went on to earn his Doctor of Medicine and Surgery from the University of Santo Tomas. Throughout his expansive career, Gilbert has worked as a Medical Officer and Officer in Charger, Criminologists’ Licensure Examination Reviewer throughout the Philippines. Gilbert enjoys sharing his knowledge, skills and real life experiences with his students. He was a part-time Professor at Quirino State University and Cagayan Valley Colleges of Quirino before moving to Canada.

Gilbert Ordinario

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