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Health Care Aide Diploma Program Winnipeg

Provide care to those who need it most as a Health Care Aide.

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The demand for Health Care Aides and Health Care providers is strong throughout Canada due to aging and population growth. Health Care Aides provide important assistance to a wide variety of patients including the elderly, injured or disabled persons who require support and care.  Health Care Aides work in hospitals, supportive care facilities, and assisted living housing facilities.

Program Overview

The Robertson College Winnipeg – Health Care Aide program will help you develop the skills and core competencies of a Health Care Aide. You will learn to:

  • Recognize abuse and care for the mental, emotional and physical well-being of your clients
  • Assist with the personal care and hygiene of your clients
  • Prepare meals and manage household activities
  • Help clients dealing with mental health or cognitive impairment
  • Recognize and assist with developmental disabilities, confusion, delirium, dementia and mental health illnesses
  • Promote client well-being in a palliative care setting
  • Transfer clients by using proper transfer and mobility techniques
  • Care for and prevent various types of wounds, infections, and complications
  • Effectively communicate with your clients and their family members
  • Navigate around the health care system and become familiar with different workplace settings

In addition, the program will also help you understand the goals and main responsibilities of the support worker. You will learn about the principles of health care ethics and legislation including your client’s rights as well as your rights as a care provider.

long term & continuing care association of manitoba

The Robertson College Winnipeg Health Care Aide program is a member of the Long Term & Continuing Care Association of Manitoba. For more information, please visit their website at


With the number of Manitobans aged 65 and older projected to double by the year 2038, there is an increased demand now for Health Care Aides and Home Care services.

Upon successful completion, graduates of this program will qualify for in-demand positions such as Health Care Aide, Home Care Attendant or Personal Support Worker. Graduates will be eligible for employment in hospitals, long-term care facilities, personal care homes, home care and community settings.

Related reading:

The Future of Home Care in Manitoba [Report from the Government of Manitoba Health, Seniors, and Active Living released February 2017]

Duties of a Home Care Provider

Topics of Study

Abuse/Caring for the Individual

This section acquaints you with the concepts of family violence and abuse. You will learn to recognize possible signs of abuse and the actions to be taken (including legal requirements) if abuse is suspected. You will learn how to provide mental, emotional, and physical care for the young, middle age, and older adults.

Assisting with Personal Care

Health Care Aides often help patients/clients with personal hygiene. Illness, disability and age are all factors that affect the ability to practice good hygiene. Personal care involves daily needs such as bathing, toileting, grooming and dressing. You will also learn about urinary & fecal elimination, monitoring/observations and complications, as well as assistive devices. Learn about measuring height, weight & vital signs as well as preparation and care required for a patient having surgery.

Basic Medical Terminology/Anatomy & Physiology/Medical Conditions

In this section, you will learn how to care for the whole person. Understand basic medical terms by combining medical prefixes, roots and suffixes. You will study body structure and function of the 11 major organ systems. As you move on to the ongoing medical conditions you will learn about common diseases and disorders of the 11 organ systems.

Community Home Management/Meal Preparation

This section provides you with the skills to assist the patient/client with their nutritional needs, dietary requirements and special diets, proper feeding techniques, as well as household activities and household management. You will have the opportunity to prepare different dietary meals during this course. You will gain knowledge in Enteral Nutrition (tub feeding) and Intravenous Therapy and learn to assist a patient/client with medications and your responsibilities and guidelines to follow.

Computer Fundamentals

The Computer Fundamentals course provides you with a basic understanding of common computer applications, keyboarding skills, as well as an introduction to the Windows 7 operating system. Office applications include word processing, spreadsheets, presentations, email, browsing the Internet, and general management of files and folders.

Emergency First Aid/CPR with AED & Non-Violent Crisis Intervention (NVCI)

As part of your program, you will attain your Emergency First Aid/CPR with AED training and NVCI certifications.

Ethics & Legalities of the Support Worker

As part of your program, you will attain your Emergency First Aid/CPR with AED training and NVCI certifications.

Ethics & Legalities of the Support Worker

In this section, you will learn about the goal and main responsibilities of the support worker. You will be introduced to the Canadian health care system and how to manage the stress, time and other challenges faced by health professionals. You will also learn to identify the principles of health care ethics and legislation including understanding the patient’s / client’s rights as well as your rights.

Interpersonal Communication Skills

You will learn the importance of communication and interpersonal skills in establishing and maintaining effective relationships with the patients/clients. Become familiar with different workplace settings, the individuals that you work with, the care plan process and confidentiality in the workplace. Discuss how culture may affect communication, family organization, religious convictions and perceptions about illness and health care.

Mental Health/Cognitive Impairment

In this section, you will get an introduction to common psychiatric & mental health disorders as well as substance abuse and various ways that Health Care Aides can support patients/clients living with these disorders. You will learn about the differences between confusion, delirium and dementia (e.g Alzheimer’s Disease) and the mental changes that are associated with them. Other related topics such as speech, language, hearing and vision disorders will also be covered. Developmental disabilities and the causes / effects to the patient and their families will also be discussed.

Palliative Care/Promoting Client Well Being

In this section, you will learn concepts on how to promote a patient/client’s overall health and wellness. Pain management, sleep disorders and how these can affect the whole person will be discussed. You will learn about various types of wounds, complications, how to prevent wounds, as well as how to care for them. Heat and cold therapy guidelines for application and risks / complications associated with them will be discussed. You will be introduced to ideas and theories that will help you in your role as a Health Care Aide including how to assist a person who is dying or impacted by a life-threatening illness as well as how to assist their support network.


Throughout this section, you will learn best practices for patient/client safety and measures needed to protect yourself and the people you are caring for. You will learn proper transfer and mobility techniques used in today’s healthcare system. Time will be spent in the lab practicing transfers and mobilization with use of specialized equipment. You will learn common aseptic practices, chain of infection, personal protective equipment and how the procedures can be applied in your clinical practice.

Employment and Career Management

This course provides guidance in preparing for your next job interview, including preparation of a resume and cover letter, as well as job-hunting, interview techniques, and assessing your strengths and weaknesses.

Health Care Aide Practicum

A six week work practicum is included in this program. This practicum will give you a chance to put your newly acquired skills to work in a “real-world” environment while gaining valuable experience.

Health Care Aide Program Practicum

At the end of your program, you will gain clinical work experience during your 6-week practicum before transitioning into your career.

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Gilbert Ordinario

Jennifer Diaz has over 20 years of healthcare experience and has worked as a nurse in various hospital and clinical settings since 1994. Jen started her career in the Philippines where obtained a Bachelor of Science in Nursing, followed by a Masters of Arts in Nursing. Jen has worked as a Staff Nurse, Industrial Nurse, and Clinic Nurse before taking up teaching as a nursing instructor of both theory and clinical courses. Jen enjoys her role as an educator and the opportunity to prepare the next generation of Health Care Aides for their careers. With over 10 years of instructional experience, Jen is able to adapt her teaching styles to accommodate different learning styles and levels of understanding. Jen has been teaching at Robertson College since 2010. She is both an instructor andcoordinator for our Health Care Aide Challenge program

Jennifer Diaz

Soobha Radoyal is an instructor for the Health Care Aide program at Robertson College and was a nurse instructor in the past. She has a Diploma in General Nursing, Diploma in Nursing Education & Administration, Diploma in Hospital Management, Diploma in Health Services Mmanagement, Bachelor in Nursing Science (BN) and a Major in Nursing Education & Health Services Management.

Soobha Ramdoyal

Camille is a certified Health Care Aide with many years of experience in the health care field in both the Philippines and Canada.  Prior to becoming a Health Care Aide with a loal seniors residence, Camille was a nursing instructor at a college in the Philippines.  Camille holds a Bachelor of Science in Nursing from Trinity University of Asia in the Phillipines and completed 2 years of pre-medicine education in Human Biology at De La Salle University of Philippines.  Camille has been an instructor with Robertson College since November of 2014 and enjoys sharing her years of experience with her students.

Camille Guerrero

Brian Westbrook is currently the Health Computer Theory instructor at Robertson College. Brian is an experienced instructor with many years of experience teaching adult learners. Not only is Brian certified in Microsoft Office, he also teaches ESL (English as a Second Language) as well as Health and Safety courses. In his own words, “Teaching computers and English is my all”. Brian has been with Robertson College since 2013

Brian Westbrook

John Graham teaches first aid and CPR for several Health Care programs at Robertson College. He has been teaching since 1999 and has been with Robertson College for over 6 years. He has a Bachelor of Arts at the University of Winnipeg. He is also a first aid/CPR Instructor for the Canadian Red Cross Society.

John Graham

Shelly Probizanski-Martin has over 8 years of experience as a Registered Nurse between Ontario and Manitoba. She has provided education to nurses in the field of Emergency Nursing. She also has a Bachelor of Science in Nursing at the Ryerson Polytechnic University in Toronto. She invites an open and inquisitive teaching environment to help students to develop their own path

Shelley Probizanski-Martin

Bernadette Bishop is a certified Health Care Aide with over 21 years of experience. Bernadette has worked with community health facilities, Concordia Hospital as well as the Winnipeg Regional Health Authority (WRHA). In 2008, Bernadette obtained her degree in Nursing from the University of Manitoba and worked as a nurse at Concordia Hospital before joining Robertson College as an instructor in 2010. She currently teaches the Health Care Aide portion of our Nursing Assistant 

Bernadette V. Bishop

Gilbert Ordinario teaches in our health care programs including the Health Care Aide program, Health Care Aide Challenge program, and the Health Care Aide portion of our Nursing Assistant program. Gilbert started his career in health care over 20 years ago, graduating with a Bachelor of Science in Nursing at the Centro Escolar University in the Philippines. From there, he went on to earn his Doctor of Medicine and Surgery from the University of Santo Tomas. Throughout his expansive career, Gilbert has worked as a Medical Officer and Officer in Charger, Criminologists’ Licensure Examination Reviewer throughout the Philippines. Gilbert enjoys sharing his knowledge, skills and real life experiences with his students. He was a part-time Professor at Quirino State University and Cagayan Valley Colleges of Quirino before moving to Canada.

Gilbert Ordinario

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