Logistics & Supply Chain Management Program

In this course, students will be introduced to common office procedures, such as human relations, organization structure and office layout, office technology, front-line reception, aspects of business communication specific to the office professional and record keeping.

Prepares students to perform functions common to all Microsoft Windows applications, including the ability to create and manipulate Word, Excel, or PowerPoint applications, modify the display of toolbars and other on-screen elements, use online help, and perform file management, editing, formatting and printing functions common to most Windows applications.

Improves touch typing skills on a keyboard with a focus on improving speed and accuracy. This course increases job efficiency and and understanding of work station ergonomics.

Reviews of the essential skills for basic business writing and professional interaction. This course also emphasizes the role technology plays in the workplace to enhance communication.

In this course, students will be introduced to strategies for successful job searching, interviewing, and career management. Students understand who they are, the skills they offer, what to expect from professional employment, and what employers expect of them. 

Provides a foundation for customer service, and focuses on building lifelong customer relationships through the development of positive customer care approaches.

Presents an outline of the elements of contracts and the methodology used to negotiate this essential business tool. In addition, it helps position this vital set of tools within the supply chain continuum. Students also learn how to distinguish between different types of contracts and application of different relevant strategies to achieve set business goals.

Introduces students to the fundamentals of transportation; physical distribution of goods through different modes of transportation, logistics planning and execution, pricing and cost decisions, regulations, public policy and future trends.

Introduces students to the principles, processes and methods for the effective demand and inventory in relation to other activities in the supply chain. The course examines independent and dependent demand methods.

Provides students with warehousing principles, receiving and picking processes as well as storage and handling process/equipment. Students are exposed to key warehousing concepts and learn to effectively and safely manage a warehouse.

Introduces students to the basic principles of economics with both a Canadian-specific and global focus.

Covers the fundamentals of business mathematics, starting with a review of the basic arithmetic principles. Further topics include calculating interest and determining retail pricing and profitability.

Provides a general overview of the human resource functions that assist an organization to deliver value through proper management of the employee life cycle

Introduces students to key operations and supply chain issues. Exposes students to decisions made using a cross-functional approach in five major decision areas; process, quality, capacity, inventory and supply chain.

Prepares students with the knowledge and tools to manage and execute projects efficiently and successfully.

Introduces students to the essentials of purchasing, procurement operations operations and structure as well as strategic sourcing, performance measurement, global procurement and future trends.

Introduces students to each aspect of starting and managing a small business, such as basic operating principles and entrepreneurial approaches. Covers development, analyzing trends, acquiring financial resources, organizational structure and business plan development, techniques for enhancing profitability and direction for managing people.