Robertson / Programs / Veterinary Office and Technical Assistant

Veterinary Office and Technical Assistant Diploma Program Edmonton

Veterinary Office and Technical Assistants play an integral role in veterinary office settings.

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Whether they are working at veterinary hospitals, veterinary clinics, pet shelter or pet shops, they provide client services for pets and their owners. As a graduate of this program, you will be skilled in administration, human relations, animal restraint, disease control and prevention, medical care, and surgical preparation. You will also be able to educate clients on nutrition, parasitology and basic animal care.

Program Overview

The Robertson College Edmonton Veterinary Office and Technical Assistant program is designed to provide comprehensive training for a career in client services for pets and their owners.  As a graduate, you will be the front office person promoting the hospital and / or assisting the Veterinarian and Technician as they work to improve the health of companion animals.

  • Learn the basic physical and psychological techniques to handle and restraint animals using both model and live animals
  • Learn about animal husbandry; topics include breeds and breeding, anatomy, physiology, handling, training, behavior, euthanasia and more
  • Learn about common parasites of dogs and cats as well as vaccinations, sanitation and disease prevention
  • Be introduced to the world of surgery and become familiar with the procedures used for common surgical procedures
  • Develop your customer services skills and how to perform office procedures that are specific to a veterinary office setting
  • Learn to perform functions common to all Microsoft Windows applications including Word and Excel
  • Learn to use Cornerstone, a database software program commonly used in veterinary office settings
  • Gain hands-on experience with clinic sessions where graduating students will act as VOAs in a variety of scenarios


Graduates will find employment in veterinary hospitals, veterinary clinics, pet shelters and pet insurance offices across Alberta.

Program Practicum

Valuable workplace experience is gained during the compulsory 4-week full-time practicum where you will work alongside industry professionals in a veterinary office setting.

Nicole Hodgson

Nicole Hodgson, RVT is a Registered Veterinary Technologist with the Alberta Veterinary Medical Association (ABVMA). She has been working in the veterinary field since 2013 when she graduated with honours from the Animal Health Technology program at NAIT.  Her animal experience includes working with dogs, cats, horses, cattle, and many different species of exotic pets. Nicole enjoys sharing her passion and experiences with animals with her students at Robertson College.

Nicole Hodgson

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Fill out the form below and one of our Student Admissions Advisors will get in touch with you to guide you through enrolling for this program and answer any questions you have.