School of Community Services Diploma
Provincially licensed (PVTA, PVIA)

Community Support Worker

Support people through their hardest moments and graduate in 12 months ready for frontline roles across community services.

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A direct path to employment, Robertson graduates finish ready for the workforce with practicum placement and hiring support from Robertson Workforce.

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Support that meets people where they are

Credential Diploma · 12 Months
Recognized By Provincially licensed (PVTA, PVIA)
Practicum 4 weeks

The Community Support Worker diploma program equips learners with the skills and competence to provide essential physical, psychological and social support to vulnerable individuals. The breadth of topics covered in the program will help prepare graduates to work with various groups of individuals including people experiencing homelessness, Indigenous peoples, children with special needs, the elderly, and people with substance abuse problems and addictions.

From lifespan development to trauma-informed support

  1. 1.

    Development across the lifespan

    • Lifespan Development – 80h
    • Children and Youth – 60h
    • Psychology – 40h
  2. 2.

    Counselling and communication

    • Counselling Theories – 40h
    • Interpersonal Relationships – 60h
    • Facilitating Groups – 40h
  3. 3.

    Mental health and trauma

    • Mental Health & Addictions – 60h
    • Trauma – 40h
    • Disabilities – 60h
  4. 4.

    Community, culture, and family

    • Introduction to Community Services – 40h
    • Indigenous Studies – 60h
    • Family Dynamics – 40h
  5. 5.

    Professional practice

    • Ethics – 20h
    • Documentation – 20h
    • Professionalism – 40h
    • Self Care – 40h
    • Computer Applications – 40h
    • Career Preparation – 40h

Where this work is needed most

Job titles graduates land

Adult Care Worker Case Manager Child/Youth Care Worker Community Access Worker Family Place Worker Newcomers Service Worker Parenting Support Worker Support Worker Teen Pregnancy Worker Women's Shelter Worker Youth Support Worker

Recent graduate placements

Community Service Agencies Group Homes Shelters Youth And Family Programs

Potential Earnings

$39,520–$75,005

in a year or less, after graduation

jobbank.gc.ca

12 months, broken into 18 courses

Career Preparation

40h

This course introduces students to career preparation strategies. Students will be introduced to job search strategies, interviews and other career management strategies.

Children and Youth

60h

In this course students will explore programming designed to support children and youth. Students will be introduced to the development of children and youth and develop more complex understandings of the specialized needs and supports available for this population.

Computer Applications

40h

This course will introduce students to computer hardware and software terms and concepts. Students will also learn how to use basic functions of Microsoft Office and Powerpoint.

Counselling Theories

40h

This course introduces students to counselling theories and processes. Students will develop an understanding of different counseling theories and understand the importance of the counselling relationship in affecting change. Students will also develop introductory counselling skills.

Disabilities

60h

This course introduces students to populations with cognitive and physical disabilities. Students will develop an understanding of different types of disabilities and the impact of these disabilities on functioning, social inclusion and quality of life. Students will explore common myths and misconceptions related to people with cognitive and physical disabilities.

Documentation

20h

This course introduces students to the documentation skills used within the CSW profession. The course will introduce students to best practice in documenting work with clients. Students will develop the skills to use industry software to document client and program activities.

Ethics

20h

Ethical practice is an important skill for CSW students. This course will introduce students to how ethics is applied within the field and how it relates to working with clients. Students will look at ethical frameworks and decision-making processes that can help them navigate ethical issues.

Facilitating Groups

40h

This course introduces students to the process of facilitating groups within the community support worker profession. Students will be introduced to human psychology as a basis for effective programing and develop facilitation techniques based on these ideas.

Family Dynamics

40h

This course provides students with an understanding of families within Canada. Students will develop an understanding of the history of families, challenges facing families, along with different models of families. Students will develop the skills to identify signs of families in distress and to identify relevant supports.

Indigenous Studies

60h

This course introduces students to the history and experience of Indigenous peoples in Canada. Students will become familiar with the history and contribution of Indigenous peoples and the impact of this history on physical and mental health. Students will reflect on the connection of Indigenous people to culture and how this informs programming and supports for this population.

Interpersonal Relationships

60h

This course introduces students to the core concepts of communication and the importance of effective communication within the profession. Ideas such as communicating professionally, conflict resolution, teamwork, and inter-cultural communication will be explored using a variety of approaches. Students will develop the skills needed to communicate effectively with supervisors, co-workers, and clients.

Introduction to Community Services

40h

This course introduces students to the CSW profession within Canada. Students will develop an understanding of the history of community support and services and identify trends and opportunities within the profession. Students will become familiar with community support models and different organizational models found within the profession.

Lifespan Development

80h

This course introduces students to human growth and development throughout the lifespan. Physical, social, emotional and cognitive maturation across all stages of development from early childhood to older adulthood will be explored. Students will look at the issues faced at different stages of development and identify community supports that are relevant for each.

Mental Health & Addictions

60h

This course introduces students to mental health challenges and to the topic of addictions. Students will develop an understanding of the key concepts and treatment services related to both mental illness and addictions. Students will explore their own and societies’ misconceptions related to people experiencing mental illness and addictions. They will look at the role of social, cultural and population differences as they relate to treatment and support options.

Professionalism

40h

Being a professional in a professional workplace ensures a positive first impression, successful interpersonal relationships and a lasting reputation. This course provides training in leadership skills that ensure adaptability to a continually changing work environment. Topics covered include initiative, teamwork and continuous learning.

Psychology

40h

This course introduces students to the discipline of psychology and the associated concepts and theories. Students will develop an understanding of a variety of psychological concepts such as biology and behavior, learning, memory, development, personality theory, psychological disorders, therapies and social psychology. Students will work to apply course content in relation to current social issues and to promote self-understanding.

Self Care

40h

Self-care is an important concept for those working within the community support field. This course introduces students to the concept of self-care and why self-care is important. Students will develop skills to manage the stress associated with working with high-needs clients and populations.

Trauma

40h

This course provides students with an understanding of the concept of trauma and the impact of trauma on mental and physical health. Students will become familiar with the impact of trauma across the lifespan and be introduced to the principles of trauma-informed practice.

One price, everything included

Program Tuition

Includes all applicable fees, ebooks and courseware

Fees, ebooks, courseware included

$16,995

Tuition total

$16,995

Testimonials from graduates.

Community Services

Winnipeg

“I think one big thing I took from Robertson College is just being able to get out of your shell and be yourself and make an impact.”
Calvin

Calvin

Community Support Worker Graduate

Community Services

Robertson College helped me keep a promise, begin a new chapter, and rediscover hope.

Dana

Community Support Worker Graduate

Enrolling now for upcoming cohorts

Applying to Robertson College is simple, with no fee to apply and no commitment. If you'd rather talk it through first, book a 15-minute call with an advisor: they'll walk you through admission, financing, and which way to learn is best for you.

The instructors are awesome, and working so closely with some of my classmates made us friends for life. Many of my classmates did not have any prospects and Robertson helped them all find placements and they all have great employment now.

Sheri, Community Support Worker Graduate