Learn active listening and lead with confidence.
A leader’s ability to listen greatly impacts how well they can lead. It is a highly valuable skill that is often overlooked or taken for granted. However, when done successfully, studies have shown that active listening can encourage relationship building, foster greater understanding and even improve team morale as individual team members feel more seen and heard.
Achieve more with stronger active listening skills. This course will provide an overview of active listening principles, skills and strategies that can immediately be applied in any workplace setting.
Course Highlights
What You Will Learn
Learners who successfully complete this course will be able to:
- Implement active listening skills and strategies to improve team morale
- Enhance communication through the use of clarifying questions and minimal responders
- Foster a high-functioning team environment and enhance understanding of team goals and outcomes
- Lead their teams with confidence
What You Will Earn
Learners who successfully complete this course will receive a digital badge to showcase on their online profiles and build credibility on their resume.
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Course Details
Quick Facts
Format:
Online Micro-Course
Length:
10 Hours completed at your own pace
Course Price:
$150
Who is Eligible?
This online course can be taken by anyone. There are no specific requirements for entry however, this course is ideal for:
- New and emerging leaders in any industry
- Middle managers who aim to formalize their understanding of leadership principles and best practices
- Professionals in any role, from any context who aim to improve their active listening skills
Flexible Learning
Study Anywhere
With micro-courses, you choose where you learn. Our flexible course format gives you the freedom to study where, when and how it works best for you – you set your own schedule.
24/7 Access
Thanks to our online learning hub Brightspace, you have access to your course materials 24 hours a day, 7 days a week. Pick up your coursework when it makes sense for you.
Boost Your Resume
Once you’re done, you’ll get to add an E-Course Certificate to your resume, boosting your credibility, skills and competitive advantage in your current or future career.
Terms and Conditions
Refund Policy
Refunds will only be considered when requested within two weeks of the date of registration and for learners who have not completed more than 25%.
- Days 1-7 after registration; learners will be eligible for a full refund if they have not completed more than 25%.
- Days 8-14 after registration; learners will be eligible for a refund minus $50.00 administration fee if they have not completed more than 25%.
- No refund will be issued for learners who have completed more than 25% within two weeks following their registration.
- No refund will be issued for learners after the two weeks following their registration.
- To be eligible for a refund, students must submit an email request to the Micro Course Team at [email protected] within the specified timeframe.
Course Access Duration
Learners are able to complete this course at their own speed up to a maximum of three (3) months. At the three (3) month expiry, any learner who has yet to complete the course will be unenrolled, leading to loss of access.