Boost your professional communication skills and become a valuable asset in the healthcare field.
In this course, learners will explore concepts, strategies and techniques for effective professional communication with patients, coworkers, and other health professionals. They will develop personalized action plans for immediate and future implementation of selected strategies and techniques. A focus on communicating effectively with clients from all cultures while demonstrating cultural competence and understanding the diversity of individuals will be included. Communication strategies for overcoming the challenges and barriers to communication between the client and caregiver caused by disease, illness, and aging in the client will also be discussed.
Course Highlights
Students who successfully complete this course will be able to:
- Identify personal communication strengths and challenges with coworkers and other health professionals.
- Increase knowledge about communication in collaborative practice.
- Increase familiarity with clear, concise and coherent communication for interacting effectively and assertively with co-workers and other health professionals.
- Reflect on and revise personal communication strengths and challenges with patients based on new knowledge.
- Create a personal action plan to use specific strategies for clear, concise and coherent communication to interact effectively and assertively with co-workers and other health professionals.
*Students who successfully complete this course will receive an e-certificate.
Course Details
Quick Facts
Format:
Online Micro-Course
Length:
10 Hours completed at your own pace
Course Price:
$150 CAD
Who is Eligible?
This online course can be taken by anyone. There are no specific requirements for entry. The course and its content maybe of special interest to: individuals working in the healthcare sector, especially those in patient and client-facing roles; or Students and individuals who are interested in pursuing a career within the healthcare sector.
Flexible Learning
Study Anywhere
With micro-courses, you choose where you learn. Our flexible course format gives you the freedom to study where, when and how it works best for you – you set your own schedule.
24/7 Access
Thanks to our online learning hub Brightspace, you have access to your course materials 24 hours a day, 7 days a week. Pick up your coursework when it makes sense for you.
Boost Your Resume
Once you’re done, you’ll get to add an E-Course Certificate to your resume, boosting your credibility, skills and competitive advantage in your current or future career.
Terms and Conditions
Refund Policy
Refunds will only be considered when requested within two weeks of the date of registration and for learners who have not completed more than 25%.
- Days 1-7 after registration; learners will be eligible for a full refund if they have not completed more than 25%.
- Days 8-14 after registration; learners will be eligible for a refund minus $50.00 administration fee if they have not completed more than 25%.
- No refund will be issued for learners who have completed more than 25% within two weeks following their registration.
- No refund will be issued for learners after the two weeks following their registration.
- To be eligible for a refund, students must submit an email request to the Micro Course Team at [email protected] within the specified timeframe.
Course Access Duration
Learners are able to complete this course at their own speed up to a maximum of three months. At the three month expiry, any learner who has yet to complete the course will be unenrolled, leading to loss of access.