School of Business

Administrative Office Assistant Diploma Program Calgary

Knowledge and skills for a successful career.

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Program Overview

The Robertson College Calgary Administrative Office Assistant program will provide you with an understanding of office procedures as well as the skills required to meet the needs of a variety of office environments.

  • Gain basic knowledge of office procedures including organizing meetings/conferences, leadership, teamwork and more
  • Develop professional business skills necessary to communicate in a dynamic workplace
  • Learn proper typing techniques and improve your keyboarding accuracy
  • Learn to perform functions common to all Microsoft Windows applications including Word, Excel, and PowerPoint

Upon completion, you will have gained an understanding of office procedures and developed transferable skills that can be applied to a number of office settings.  You will also be knowledgeable in administrative procedures, business communication, customer service, and computer fundamentals.

Program Delivery

This program is offered at multiple Robertson College campus locations and via Robertson Online. Select a campus below to view campus specific information, like schedule information and enrolment dates.

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Program Details

Quick Facts

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Format:

Calgary Campus

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Duration:

14 Weeks (3 months)

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Practicum:

2 Weeks
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Admission Requirements

Our admissions agents can work with you to ensure you meet the program’s criteria. This program is not currently open to International Students. Need advice? A Student Admissions Advisor is here to support you.

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Career Opportunities

Graduates will find employment in businesses of all sizes, in the private and public sectors, and across a variety of industries.

  • Administrative Assistant
  • Administrative Professional
  • Executive Assistant
  • Office Assistant
  • Office Clerk
  • Receptionist
  • Secretary

Related Reading

See the latest job postings via Indeed.ca. Please note, by clicking this link, you will be taken to an external site. See postings now

You could be earning in less than a year
$34,320-$52,000

Lifetime Career Services

Even though you’ll leave Robertson once you graduate, we will support you throughout your career. Our team will help you with resume building, job hunting and interview preparation and will continue to guide you as you advance in your role.

Before you graduate, you’ll be paired with a career specialist in your field who will help you find a meaningful place to start your career. As a graduate, you’ll have lifelong access to student services that are committed to your success and helping you thrive.

Learn more about Lifetime Career Services.

Next Start Dates

Online on your own time with 3 real-time optional sessions per week with your instructor.

Virtual Classroom
August 23, 2021
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New start dates are being released all the time. Contact us for more dates.

Not near a Robertson campus?
This program is also available online.

Topics of Study

Administrative Office Procedures - 20 hours

Introduces students to common office procedures, such as human relations; organization structure and office layout; office technology; front-line reception; aspects of business communication specific to the office professional; and record keeping.

Customer Service - 20 hours

Provides a foundation for customer service, and focuses on building lifelong customer relationships through the development of positive customer care approaches.

Business Communications - 60 hours

Focuses on teaching the essential skills for basic business writing and professional interaction. This course also emphasizes the role technology plays in the workplace to enhance communication.

MS Office Applications - 80 hours

Prepares students to perform functions common to all Microsoft Windows applications. Elements include the ability to create and manipulate Word, Excel, or PowerPoint applications, modify the display of toolbars and other on-screen elements, use online help, and perform file management, editing, formatting and printing functions common to most Windows applications.

Keyboarding - 20 hours

Improves touch typing skills on a keyboard with a focus on improving speed and accuracy. This course increases job efficiency and understanding of work station ergonomics.

Campus Experience

Virtual Classroom

Have the flexibility to live your life while learning remotely in our Virtual Classroom. Our flexible start dates, small class sizes and online learning tool Brightspace will help you stay on track with your assignments and connect with your peers and instructors.

Industry-Leading Instructors
Learn from industry professionals who bring real-life experience into the classroom. You can book office hours or get virtual support from your instructors through Brightspace, where you can schedule video appointments and use instant messenger to ask questions.

Lifelong Career Services
Connect with a career specialist in your field who will help you find a meaningful place to start your career. As a graduate, you’ll have lifelong access to student services that will help you with resume building, interview preparation and networking.

Financial Assistance and Funding

Robertson offers a variety of financial aid opportunities to ease students’ stress and allow them to focus on their studies. If you need extra support, we have flexible funding to accommodate all our students, no matter their financial situation. Our dedicated Financial Aid Officers will help you every step of the way.

Questions about tuition and funding?

Contact Admissions

Practicum

The practicum is an essential part of a student’s program. It is not merely a graduation requirement; it is an extension of the in-class learning. The practicum asks you to apply the skills, theories, and concepts that you learned in your classes in an entry-level work experience situation.

Practicum must begin and end within the dates outlined in your program schedule and enrolment contract. Practicum is a full-time, unpaid commitment and is presently available in 2 formats:

  • A jointly-procured practicum where you work directly with our WorkForce team to enhance your career development skills while obtaining a placement
  • A structured training related project delivered by industry professionals. Developed in response to the COVID 19 pandemic, this option allows you to stay on track to graduate if restrictions prevent physical placements

Let's Get Started

Fill out the form below and one of our Student Admissions Advisors will get in touch with you to guide you through enrolling for this program and answer any questions you have.

Speak with admissions
1 (403) 920-0070
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Program Availability

This program is offered at multiple Robertson College campus locations and via Robertson Online. Select a campus below to view campus specific information, like schedule information and enrolment dates.

Select A Campus
Brandon
Calgary
Edmonton
Winnipeg