Step into the role that keeps every office running, with the procedures, software, and communication skills employers hire for, in 6 months.
A direct path to employment, Robertson graduates finish ready for the workforce with practicum placement and hiring support from Robertson Workforce.
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Learn more about WorkforceAdministrative Office Assistants are considered the backbone of any office setting and are responsible for running an office smoothly behind the scenes.
Administrative Office Assistants are responsible for a myriad of tasks in an office environment from handling business and organizational details to responding to routine inquiries by answering the phone, greeting visitors, and meeting with clients. In addition, Administrative Office Assistants are often also responsible for organizing files, drafting communications, scheduling appointments, and assisting fellow team members as needed.
The Robertson College Administrative Office Assistant diploma program will provide you with an understanding of essential office procedures as well as help you develop the skills necessary to meet the needs of a variety of office settings.
Potential Earnings
in a year or less, after graduation
jobbank.gc.ca
This course introduces the student to a variety of office procedures that are essential to a smooth and efficient operation. Students will learn to manage data and record management systems as well as appropriate file organization. Project management skills combined with general office skills provide a foundation on which to manage daily, weekly, and monthly tasks. Students will also learn how to plan meetings and conferences, and make travel arrangements.
Communication remains an essential skill sought by employers, regardless of discipline or field of study. Using a practical approach, students develop strong oral, written, body language and presentation skills to become effective business communicators. Learners will continue to strengthen professional writing, speaking, reading, listening skills, as well as using technology to communicate professionally in a business context. In addition, learners will use communication technology tools to support operations in the workplace.
General business office management skills such as accounting, problem-solving, and basic sales and marketing techniques are essential to any office. Students will learn these business skills as they relate to the specific profession.
This course provides a foundation for customer service, and recognizes that clients and colleagues can all be considered customers. Focus is on building customer relationships through the development of positive customer care approaches that includes respect for diversity and ensures organizational integrity.
This course allows students to understand, communicate, and adapt to a digital world as it impacts their personal life, society, and the business world. Students will learn to use electronic tools, systems, devices and resources in a business environment to enhance communication and business opportunities.
Students will learn the fundamental skills to become proficient in keyboarding techniques, achieving 40 words per minute with three errors or less.
This course will prepare students to perform functions common to all Microsoft Windows applications. Elements include the ability to create and manipulate Word, Excel, or PowerPoint applications, modify the display of toolbars and other on-screen elements, use online help, and perform file management, editing, formatting and printing functions common to most Windows applications.
Being a professional in a professional workplace ensures a positive first impression, successful interpersonal relationships and a lasting reputation. This course provides training in leadership skills that ensure adaptability to a continually changing work environment. Topics covered include initiative, teamwork and continuous learning.
Administrative Office Assistants are responsible for creating a safe work environment while engaging in self-protection to maintain their own health and well-being. Students will learn how to set up and maintain a safe work environment when working alone and/or with clients and colleagues. Universal precautions and infection control techniques will also be covered. Students will explore ergonomically sound work practices.
This course introduces learners to career preparation strategies. Learners will be introduced to job search strategies, interviews and other career management strategies.
Includes all applicable fees, ebooks and courseware
Fees, ebooks, courseware included
Tuition total
Business and Technology
Robertson gave me the tools to get my education so that I could use my certificate to get a better position.
Cathy
Business Administration Graduate
Applying to Robertson College is simple, with no fee to apply and no commitment. If you'd rather talk it through first, book a 15-minute call with an advisor: they'll walk you through admission, financing, and which way to learn is best for you.
I have been recruiting for 14 years. There is a large demand for strong administrative professionals with technological skills and transferable skills in many industries. Robertsons provides the skills that are in demand, the career preparation that is valuable in the job search as well as the dedication to do well.
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Simply fill out the form below and one of our Student Advisors will provide any extra information you need and get your account activated as early as today. Take the next step toward your new career. Fill out the form below and a Robertson Student Advisor will follow up with information about your program options, next steps, and account setup.
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