Business Administration — Human Resource Coordinator Diploma Program

Introduces students to common office procedures. Covers topics such as human relations; organization structure and office layout; office technology; front-line reception; aspects of business communication specific to the office professional and record keeping.

Develops professional business skills necessary to communicate in a dynamic workplace. This course also emphasizes the role technology plays in communication and the best practices for using technology in the workplace.

Provides a foundation for customer service, and focuses on building lifelong customer relationships through the development of positive customer care approaches.

Explores and analyzes a range of current industry case studies. Students are given an opportunity to research and provide comprehensive analysis and solutions that demonstrates their understanding of best practice in the field of human resources.

Introduces students to a broad overview of the world of business. Students consider how various external factors such as government and social trends affect business. Students consider the role of economics, information technology, management, organization styles, global trends, finance, human resources and production play in Canadian business.

Investigates the behavior of people within organizations for the purpose of applying such knowledge toward improving an organization’s effectiveness. Behaviours studied include individuals, individuals within a group and inter-group behavior.

Provides students social management skills to guide employees through a transition period and effectively manage change within an organization.

Explores the goals, strategies and tools for a successful recruitment and selection process.

Examines the federal and provincial laws that regulate the workplace and best practices to ensure that employment standards and guidelines are established.

Provides an understanding of the management of compensation and benefits as part of an organizational strategy to attract and retain employees.

Introduces students to strategies adopted by both employees and organizations to ensure a safe and hazard-free workplace.

Reviews the labour relations processes and laws and their implications for the workplace.

Introduces students to the process of employee orientation and onboarding. Students also learn about the promotion and implementation of employee career development and progression strategies that can contribute to the success of an organization.

Improves touch typing skills on a keyboard with a focus on improving speed and accuracy. This course increases job efficiency and understanding of work station ergonomics.

Prepares students to perform functions common to all Microsoft Windows applications. Elements include the ability to create and manipulate Word, Excel, or PowerPoint applications, modify the display of toolbars and other on-screen elements, use online help, and perform file management, editing, formatting and printing functions common to most Windows applications.