Administrative Office Assistants provide support to business executives, office departments or small or medium-sized businesses. Graduates of this program are well prepared to work in a variety of industries, in large corporations, small and medium-sized businesses, non-profit groups or government departments.
The Robertson College Brandon Administrative Office Assistant program will provide you with an understanding of office procedures as well as the skills required to meet the needs of a variety of office environments.
- Gain basic knowledge of office procedures including organizing meetings/conferences, leadership, teamwork and more
- Develop professional business skills necessary to communicate in a dynamic workplace
- Learn proper typing techniques and improve your keyboarding accuracy
- Learn to perform functions common to all Microsoft Windows applications including Word, Excel, and PowerPoint
Upon completion, you will have gained an understanding of office procedures and developed transferable skills that can be applied to a number of office settings. You will also be knowledgeable in administrative procedures, business communication, customer service, and computer fundamentals.
Topics of Study
Administrative Office Procedures - 20 hours
Introduces students to common office procedures, such as human relations; organization structure and office layout; office technology; front-line reception; aspects of business communication specific to the office professional; and record keeping.
MS Office Applications - 80 hours
Prepares students to perform functions common to all Microsoft Windows applications. Elements include the ability to create and manipulate Word, Excel, or PowerPoint applications, modify the display of toolbars and other on-screen elements, use online help, and perform file management, editing, formatting and printing functions common to most Windows applications.
Keyboarding - 20 hours
Improves touch typing skills on a keyboard with a focus on improving speed and accuracy. This course increases job efficiency and understanding of work station ergonomics.
Business Communications - 60 hours
Focuses on teaching the essential skills for basic business writing and professional interaction. This course also emphasizes the role technology plays in the workplace to enhance communication.
Customer Service - 20 hours
Provides a foundation for customer service, and focuses on building lifelong customer relationships through the development of positive customer care approaches.
Career Preparation - 40 hours
Introduces students to strategies for a successful job search, interview and career management.
Administrative Office Assistant Program Practicum
Participate in a 2 week work practicum where you will gain valuable work experience and exposure to an office setting.
Let's Get Started
Fill out the form below and one of our Student Admissions Advisors will get in touch with you to guide you through enrolling for this program and answer any questions you have.