School of Business

Administrative Office Assistant Diploma Program Online

Knowledge and skills for a successful career.

Get Started

Program Overview

The Robertson College Online Administrative Office Assistant program will provide you with an understanding of office procedures as well as the skills required to meet the needs of a variety of office environments.

  • Gain basic knowledge of office procedures including organizing meetings/conferences, leadership, teamwork and more
  • Develop professional business skills necessary to communicate in a dynamic workplace
  • Learn proper typing techniques and improve your keyboarding accuracy
  • Learn to perform functions common to all Microsoft Windows applications including Word, Excel, and PowerPoint

Upon completion, you will have gained an understanding of office procedures and developed transferable skills that can be applied to a number of office settings.  You will also be knowledgeable in administrative procedures, business communication, customer service, and computer fundamentals.

Program Delivery

This program is offered at multiple Robertson College campus locations and via Robertson Online. Select a campus below to view campus specific information, like schedule information and enrolment dates.

Campus
Online
Currently Viewing

Program Details

Quick Facts

clock

Duration:

14 Weeks

suitcase

Practicum:

2 Weeks
Learn More

Admission Requirements

Our admissions agents can work with you to ensure you meet the program’s criteria. This program is not currently open to International Students. Need advice? A Student Admissions Advisor is here to support you.

Contact Admissions

Career Opportunities

Graduates will find employment in businesses of all sizes, in the private and public sectors, and across a variety of industries.

  • Administrative Assistant
  • Administrative Professional
  • Executive Assistant
  • Office Assistant
  • Office Clerk
  • Receptionist
  • Secretary

Related Reading

See the latest job postings via Indeed.ca. Please note, by clicking this link, you will be taken to an external site. See postings now

You could be earning in less than a year
$31,200-$45,386

Lifetime Career Services

Even though you’ll leave Robertson once you graduate, we will support you throughout your career. Our team will help you with resume building, job hunting and interview preparation and will continue to guide you as you advance in your role.

Before you graduate, you’ll be paired with a career specialist in your field who will help you find a meaningful place to start your career. As a graduate, you’ll have lifelong access to student services that are committed to your success and helping you thrive.

Learn more about Lifetime Career Services.

Next Start Dates

Online on your own time with 3 real-time optional sessions per week with your instructor.

Virtual Classroom
July 19, 2021
Apply Today

New start dates are being released all the time. Contact us for more dates.

Topics of Study

Administrative Office Procedures - 20 hours

Introduces students to common office procedures, such as human relations; organization structure and office layout; office technology; front-line reception; aspects of business communication specific to the office professional; and record keeping.

Customer Service - 20 hours

Provides a foundation for customer service, and focuses on building lifelong customer relationships through the development of positive customer care approaches.

Business Communications - 60 hours

Focuses on teaching the essential skills for basic business writing and professional interaction. This course also emphasizes the role technology plays in the workplace to enhance communication.

MS Office Applications - 80 hours

Prepares students to perform functions common to all Microsoft Windows applications. Elements include the ability to create and manipulate Word, Excel, or PowerPoint applications, modify the display of toolbars and other on-screen elements, use online help, and perform file management, editing, formatting and printing functions common to most Windows applications.

Keyboarding - 20 hours

Improves touch typing skills on a keyboard with a focus on improving speed and accuracy. This course increases job efficiency and understanding of work station ergonomics.

Online Learning

Study Anywhere
You choose where you learn. Robertson Online offers flexible courses that give you the freedom to study where, when and how it works best for you. You’ll stay up-to-date with weekly assignments and quizzes on Brightspace, so you won’t fall behind.

Instructor Support
Learn from industry professionals who bring real-life experience and insight into the classroom. You’ll have virtual support from your instructors through Brightspace, where you can book video appointments and use the instant messenger to ask questions.

The Power of Brightspace
All Robertson Online courses are hosted on Brightspace, our online-learning hub. You can study anytime, anywhere and access your course materials, submit assignments and connect with your instructors and peers, all through the online tool.

How It Works

Getting Started

Our flexible start dates give you plenty of opportunities to plan for school and live your life around it.

Taking the Course

All Robertson Online courses are hosted on Brightspace, an online platform designed to give you everything you need to succeed in remote learning.

Entering the Workforce

Our programs set you up to adapt to industry changes and thrive in our modern digital workforce.

Visit the How It Works page to learn more about our online student experience. To learn more about how Brightspace gives you everything you need to succeed in your online courses, click here.

Financial Assistance and Funding

Robertson offers a variety of financial aid opportunities to ease students’ stress and allow them to focus on their studies. If you need extra support, we have flexible funding to accommodate all our students, no matter their financial situation. Our dedicated Financial Aid Officers will help you every step of the way.

Questions about tuition and funding?

Contact Admissions

Practicum

The practicum is an essential part of a student’s program. It is not merely a graduation requirement; it is an extension of the in-class learning. The practicum asks you to apply the skills, theories, and concepts that you learned in your classes in an entry-level work experience situation.

Practicum must begin and end within the dates outlined in your program schedule and enrolment contract. Practicum is a full-time, unpaid commitment and is presently available in 2 formats:

  • A jointly-procured practicum where you work directly with our WorkForce team to enhance your career development skills while obtaining a placement
  • A structured training related project delivered by industry professionals. Developed in response to the COVID 19 pandemic, this option allows you to stay on track to graduate if restrictions prevent physical placements

Let's Get Started

Fill out the form below and one of our Student Admissions Advisors will get in touch with you to guide you through enrolling for this program and answer any questions you have.

Speak with admissions
1 (855) 333-9319
Request Info

Program Availability

This program is offered at multiple Robertson College campus locations and via Robertson Online. Select a campus below to view campus specific information, like schedule information and enrolment dates.

Select A Campus
Brandon
Calgary
Edmonton
Winnipeg