Step into the front office of a dental practice in 8 months, with the administrative and clinical know-how clinics hire for.
A direct path to employment, Robertson graduates finish ready for the workforce with practicum placement and hiring support from Robertson Workforce.
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Robertson’s Dental Office Administrator Program is accredited by the Dental Office Manager’s Association of Canada.
The first dental professional a patient encounters is generally the front office staff. This interaction is vital to promoting the practice and making the patient comfortable.
Dental office administrators play a key role in enhancing operations in the dental setting. They perform essential tasks such as processing information, utilizing paper and electronic management systems, scheduling, financial records and proficient interpersonal skills. They create a connection between clients and dentists by coordinating requests from both parties.
The Robertson Dental Office Administrator program will equip students with the office administrative skills and clinical knowledge necessary to work effectively in a dental practice.
Potential Earnings
in a year or less, after graduation
jobbank.gc.ca
This course introduces students to common office procedures. Topics covered are: human relations, organization structure and office layout, office technology, front-line reception, aspects of business communication specific to the office professional, and record keeping.
This course provides students with the knowledge and tools to communicate effectively and professionally in the workplace. Students will be introduced to essential skills in writing, speaking, formal presentations and the use of technology to enhance workplace communication.
This course provides a foundation for customer service, and focuses on building lifelong customer relationships through the development of positive customer care approaches.
This course is designed to help students identify the duties and responsibilities of an effective dental office administrator and how this role is pivotal to the effective daily operations of a dental office, with emphasis on dental administrative procedures, privacy policies and regulations, patient relations, record keeping guidelines, telephone communications and appointment scheduling.
The course also covers patient records in depth and the components of patient charts, both paper and electronic (computerized). Emphasis is on detailed, thorough, and complete recordkeeping. As part of the patient record, radiology is introduced and its safety is discussed to help the dental office administrator support patients with questions or objections.
This course will continue to provide the dental administration student with an overview of basic dental office procedures, emphasizing insurance, fee guides, financial arrangements, accounts receivable, accounts payable and basic banking. The student will be able to understand the dynamics of dental insurance and how to educate patients about their insurance benefits. The student will be able to facilitate daily financial, payroll and banking procedures.
Dental software is an important tool that enables dental office administrators to manage patient relationships effectively and execute on daily needs such as patient scheduling and follow ups. Dental software also provides important tools such as digital imaging and digital charting to ensure patients receive the finest oral care. This course is designed to introduce students to dental management software.
Provides a general overview of the human resource functions that assist an organization deliver value through proper management of the employee life cycle.
Students will have the opportunity to Improve touch typing skills on a keyboard with a focus on improving speed and accuracy. This course increases job efficiency and understanding of work station ergonomics.
This course will prepare students to perform functions common to all Microsoft Windows applications. Elements include the ability to create and manipulate Word, Excel, or PowerPoint applications, modify the display of toolbars and other on-screen elements, use online help, and perform file management, editing, formatting and printing functions common to most Windows applications.
This course is designed to provide students with a solid understanding of dental terms and the ability to recognize and describe the anatomical structures of the head, neck and oral cavity. The student will understand and be able to describe the structure and functions of the teeth, surrounding hard and soft tissues, tooth surfaces and the eruption cycle of teeth from the deciduous to the permanent dentition.
This course also addresses the charting/recording of conditions identified by the dentist, and accurate documentation of dentition using corresponding numbering systems. In addition, the information presented in this course will help students be able to link and describe the effects of preventive dentistry to oral disease and systemic health.
Introduces students to strategies for successful job searching, interviewing, and career management. Students understand who they are, the skills they offer, what to expect from professional employment and what employers expect of them.
Includes all applicable fees, ebooks and courseware
Fees, ebooks, courseware included
Tuition total
Applying to Robertson College is simple, with no fee to apply and no commitment. If you'd rather talk it through first, book a 15-minute call with an advisor: they'll walk you through admission, financing, and which way to learn is best for you.
Sharing my dental expertise and offering guidance to Robertson College students is immensely fulfilling. They benefit not only from the course instruction and materials but also from the mentorship provided throughout the term by an industry expert such as myself.
Train for a fast-paced medical office role in 11 months, blending clinical procedures, medical terminology, and patient-facing administrative skills.
Step into the role that keeps every office running, with the procedures, software, and communication skills employers hire for, in 6 months.
Pair office administration with hands-on bookkeeping and step into a versatile support role in nine months.
Simply fill out the form below and one of our Student Advisors will provide any extra information you need and get your account activated as early as today. Take the next step toward your new career. Fill out the form below and a Robertson Student Advisor will follow up with information about your program options, next steps, and account setup.
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