School of Business

Medical Office Assistant Diploma Program Winnipeg

Medical Office Assistants play an essential role in the operation of any medical office.

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Program Overview

The Robertson College Medical Office Assistant Winnipeg diploma program will help you develop proficiency as a Medical Office Assistant in a wide variety of areas ranging from medical terminology to clinical procedures.

  • Be introduced to clinical procedures and learn the key competencies and clinical skills performed in a medical office setting including vital signs, motor testing, sensory testing, sterile procedures and more
  • Learn office procedures that are applicable to the medical office setting including navigating around medical office software, patient record keeping, office administration, and patient relations
  • Develop the Medical Transcription skills necessary to produce accurate medical reports from recorded dictation 
  • Learn about anatomy, physiology, and medical terminology useful to a medical office setting
  • Develop professional business communication and customer service skills to work in a dynamic medical office setting
  • Earn your Emergency First Aid / CPR training certifications
  • Learn proper typing techniques and improve your keyboarding accuracy
  • Learn to use Microsoft Windows applications including Word, Excel, and PowerPoint

Program Delivery

This program is delivered through our Winnipeg campus, and is also available via Robertson Online.

Campus Availability

This program is currently only taught at our winnipeg campus.

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Robertson Online

Don't live near a Robertson campus? This program is also available online.

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Program Details

Quick Facts

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Format:

Winnipeg Campus

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Duration:

44 Weeks (10 Months)

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Practicum:

4 Weeks
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Admission Requirements

Our admissions agents can work with you to ensure you meet the program’s criteria. This program is not currently open to International Students. Need advice? A Student Admissions Advisor is here to support you.

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Career Opportunities

Graduates are qualified to work in medical, chiropractic, dental, physiotherapy and massage clinics, doctor’s offices, hospitals as well as in the claims department of insurance companies. 

  • Medical Office Assistant
  • Medical Receptionist
  • Medical Secretary
  • Medical Billing Clerk
  • Health Care Assistant
  • Primary Care Assistant
You could be earning in less than a year
$26,000-$36,005

Lifetime Career Services

Even though you’ll leave Robertson once you graduate, we will support you throughout your career. Our team will help you with resume building, job hunting and interview preparation and will continue to guide you as you advance in your role.

Before you graduate, you’ll be paired with a career specialist in your field who will help you find a meaningful place to start your career. As a graduate, you’ll have lifelong access to student services that are committed to your success and helping you thrive.

Learn more about Lifetime Career Services.

Next Start Dates

Online on your own time with 3 real-time optional sessions per week with your instructor.

Virtual Classroom
August 23, 2021
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New start dates are being released all the time. Contact us for more dates.

Not near a Robertson campus?
This program is also available online.

Topics of Study

Administrative Office Procedures - 20 hours

Introduces students to common office procedures, such as human relations; organization structure and office layout; office technology; front-line reception; aspects of business communication specific to the office professional and record keeping are covered.

MS Office Applications - 80 hours

Prepares students to perform functions common to all Microsoft Windows applications. Elements include the ability to create and manipulate Word, Excel, or PowerPoint applications, modify the display of toolbars and other on-screen elements, use online help, and perform file management, editing, formatting and printing functions common to most Windows applications.

Keyboarding - 20 hours

Improves touch typing skills on a keyboard with a focus on improving speed and accuracy. This course increases job efficiency and and understanding of work station ergonomics.

Business Communications - 60 hours

Explores the essential skills for basic business writing and professional interaction. This course also emphasizes the role technology plays in the workplace to enhance communication.

Customer Service - 20 hours

Provides a foundation for customer service, and focuses on building lifelong customer relationships through the development of positive customer care approaches.

Career Preparation - 40 hours

Develops strategies for successful job searching, interviewing and career management.

Anatomy, Physiology, & Medical Terminology 1 - 100 hours

Explores how to deconstruct medical terms and use them appropriately in relation to the body’s structures, functions and diseases.

Anatomy, Physiology, & Medical Terminology 2 - 100 hours

Prepares students to deconstruct medical terms and use them appropriately in relation to the body’s structures, functions and diseases. This course is Part II of Medical Terminology, Anatomy & Physiology.

Billing & Coding - 40 hours

Introduces students to billing and coding in medical facilities.

Clinical Procedures 1 - 60 hours

Provides students with understanding of variety of procedures and practical experiences in a clinical setting.

Clinical Procedures 2 - 40 hours

Explores a variety of procedures and practical experiences in a clinical setting.

Introduction to Human Resources - 20 hours

Reviews human resource functions that assist an organization deliver value through proper management of the employee life cycle.

Medical History, Law, & Ethics - 40 hours

Introduces students to the medical code of ethics and the law that directs the medical community in everyday practices.

Medical Office Procedures - 80 hours

Reviews the basic administrative and clinical responsibilities in a medical office. The lessons cover reception, booking appointments, office correspondence, basic office accounting and sterilization and infection control procedures. Students also develop their critical thinking skills as they learn how to meet various patient needs.

Medical Transcription - 80 hours

The Medical Transcript course introduces students to the skills and competencies needed in a medical-office setting. The course reviews clinical procedures and techniques such as vital signs, motor testing and sensory testing. Students gain confidence working with software, patient records and patient relations. Students also become well versed in anatomy, physiology and medical terminology relevant to a medical-office setting.

Campus Experience

Virtual Classroom

Have the flexibility to live your life while learning remotely in our Virtual Classroom. Our flexible start dates, small class sizes and online learning tool Brightspace will help you stay on track with your assignments and connect with your peers and instructors.

Industry-Leading Instructors
Learn from industry professionals who bring real-life experience into the classroom. You can book office hours or get virtual support from your instructors through Brightspace, where you can schedule video appointments and use instant messenger to ask questions.

Lifelong Career Services
Connect with a career specialist in your field who will help you find a meaningful place to start your career. As a graduate, you’ll have lifelong access to student services that will help you with resume building, interview preparation and networking.

Financial Assistance and Funding

Robertson offers a variety of financial aid opportunities to ease students’ stress and allow them to focus on their studies. If you need extra support, we have flexible funding to accommodate all our students, no matter their financial situation. Our dedicated Financial Aid Officers will help you every step of the way.

Questions about tuition and funding?

Contact Admissions

Practicum

The practicum is an essential part of a student’s program. It is not merely a graduation requirement; it is an extension of the in-class learning. The practicum asks you to apply the skills, theories, and concepts that you learned in your classes in an entry-level work experience situation.

Practicum must begin and end within the dates outlined in your program schedule and enrolment contract. Practicum is a full-time, unpaid commitment and is presently available in 2 formats:

  • A jointly-procured practicum where you work directly with our WorkForce team to enhance your career development skills while obtaining a placement
  • A structured training related project delivered by industry professionals. Developed in response to the COVID 19 pandemic, this option allows you to stay on track to graduate if restrictions prevent physical placements

Let's Get Started

Fill out the form below and one of our Student Admissions Advisors will get in touch with you to guide you through enrolling for this program and answer any questions you have.

Speak with admissions
1 (204) 943-5661
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Program Availability

This program is delivered through our Winnipeg campus, and is also available via Robertson Online.

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Winnipeg